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Terms & Conditions

IN GENERAL

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website. 

LANGUAGE TRANSLATION

Language Translation in this website is done by the software of Google. We cannot guarantee the translation accuracy. For accurate meaning, please refer to the original text.

YOUR CONSENT

We will not sell your name, address, e-mail address, credit card information or personal information to any third party.

TRANSFER OF YOUR INFORMATION

The information that we collect from you may be transferred to, and stored at, a destination outside the Hong Kong, Special Administrative Region (HKSAR). It may also be processed by staff operating outside the HKSAR, who work for PASHA LIMITED (PASHA Jewelry for your feet). Such processing may, for example, be required in order to fulfill your order, process your payment details or provide support services. Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

CONTACTING US

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the PASHA LIMITED (PASHA Jewelry for your feet) team, who will be delighted to answer any questions you may have.
You can either email us at customerservice@pasha.hk 

COMMUNICATION & MARKETING

If you have made a purchase from our online store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us when you become a member of PASHA LIMITED (PASHA Jewelry for your feet).
All PASHA LIMITED (PASHA Jewelry for your feet) members have the option to opt-out of receiving marketing communications from us.

CHECKING YOUR DETAILS

If you wish to verify the details you have submitted to PASHA LIMITED (PASHA Jewelry for your feet) you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website remains the property of PASHA LIMITED (PASHA Jewelry for your feet) or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by PASHA LIMITED (PASHA Jewelry for your feet) and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by PASHA LIMITED (PASHA Jewelry for your feet). (PASHA Jewelry for your feet) are trademarks belonging to PASHA LIMITED. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are considerably similar without the written permission of PASHA LIMITED (PASHA Jewelry for your feet).

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Hong Kong and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information. In order to contract with PASHA LIMITED (PASHA Jewelry for your feet) you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. PASHA LIMITED (PASHA Jewelry for your feet) retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be PASHA LIMITED (PASHA Jewelry for your feet) or may in some cases be a third party. Where a contract is made with a third party PASHA LIMITED (PASHA Jewelry for your feet) is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear on PASHA LIMITED (PASHA Jewelry for your feet). However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

PRODUCT CHARACTERISTICS

Our luxury products are result of an artistic handcrafted detailed workmanship that signifies its Beauty, Brilliance and Bling.

Natural imperfections in leathers and skins are normal. Leathers get vintage look with product’s prolonged usage.

OUR CONTRACT

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

PRICING, AVAILABILITY AND POLICY

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

All prices are not inclusive of any tax and customs fees of your country. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the Total Cost. Pricing Policy , prices shown on the Site are not inclusive of VAT at purchase if any. All prices and offers remain valid as advertised from time to time. Import duty or tax costs will be invoiced to you directly from courier company or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. If you are a customer whose credit/debit card/ paypal account is not denominated in USD, HKD the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer / paypal processes the transaction.

FAULTY GOODS

Goods are faulty if they are received damaged or where a manufacturing fault occurs within one months of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund, which will be finally decided PASHA LIMITED (PASHA Jewelry for your feet).

COLLECTIONS FOR RETURNS

You can pay for our collection service using the PAYPAL you would pay for normal goods and our terms of sale apply for this service. Please note, we do not discounts as part or full payment for this service email us at customerservice@pasha.hk to arrange.

Once the service is paid for, we cannot make changes to it. Therefore, if you wish to amend the address, you will need to cancel the collection and pay for a new one. We accept cancellation requests made 2 working days before the booked collection date. After (Hong Kong standard time) 7am we will commit your request to our Courier and the service will become non-refundable. We will collect your goods anytime (Hong Kong standard time) between 7am and 7pm on your chosen date, at the address you have given when ordering your collection. – (pick up orders will only be placed on Mondays, so earliest pick up at your side will be Tuesdays. Sat,Sun, Public holidays not included) We need an address that the courier can access and a responsible adult must be present to hand over the goods. If the courier is unsuccessful in their attempt to collect your goods, you will still be charged the cost of the service. In the rare event we fail to collect your goods because of a courier or PASHA LIMITED (PASHA Jewelry for your feet) failure, we will refund you the cost of the service. The items within the return are all subject to our Returns policy and the collection of the goods does not imply an acceptance of their return.

LIMITS ON OUR LIABILITY

If PASHA LIMITED (PASHA Jewelry for your feet) breaches the Terms of Service (TOS) we shall only be liable for losses which are direct losses and a reasonably foreseeable consequence of such a breach. Losses are foreseeable where, for example, they could be contemplated by you and PASHA LIMITED (PASHA Jewelry for your feet) at the time of you placing your order, and PASHA LIMITED (PASHA Jewelry for your feet) dispatching your order. We shall only be liable for losses up to 50% of the total value of goods purchased.

We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).

We are also not responsible for failure to meet any of our obligations under the TOS where such failure is due to events beyond our reasonable control.

DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law PASHA LIMITED (PASHA Jewelry for your feet)and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect PASHA LIMITED (PASHA Jewelry for your feet)’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

INDEMNITY AND VARIATION

You agree to indemnify, defend and hold harmless PASHA LIMITED (PASHA Jewelry for your feet), its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Variation . PASHA LIMITED (PASHA Jewelry for your feet) shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

INVALIDITY, COMPLAINTS, WAIVER

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints: We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver: If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws of Hong Kong, Special Administrative Region and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Hong Kong, Special Administrative Region courts.

EXCLUSIONS DISCLAIMER

In Consideration of Hygiene and Individual usage, all Face Cover products (Plain, Monogramed and/ or Bejeweled) are excluded from Exchange and/ or Returns.